Terms and Conditions of Use for The Perfect Rental

 

Effective Date: May 2025

 

Welcome to The Perfect Rental. These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using The Perfect Rental, you agree to comply with these Terms. If you do not agree, please do not use our website.

 

1. About Us

The Perfect Rental ("we," "us," or "our") is an Australian-based platform that connects tenants and landlords through rental listings, information, and matchmaking services. We operate in accordance with the laws of Australia, including the Australian Consumer Law (ACL), Privacy Act 1988 (Cth), and other relevant regulations.

 

2. Eligibility and Use

To use our services, you must:

  • Be at least 18 years of age.
  • Use our services for lawful, non-commercial purposes unless otherwise agreed in writing.

By creating an account, submitting listings, or using our services, you agree not to:

  • Violate Australian laws and regulations.
  • Submit false, misleading, or deceptive content.
  • Infringe third-party intellectual property or privacy rights.
  • Upload or distribute spam, malware, or other harmful content.
  • Use automated tools (e.g., bots, scrapers) without our written permission.
  • Collect information about others without consent.
  • Disrupt or interfere with the operation of our platform.

 

3. User Content and Responsibilities

You are solely responsible for the content you post, including listings, messages, and profile information. By submitting content:

  • You grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, publish, and display your content for service-related and promotional purposes.
  • You warrant that your content is lawful and does not violate third-party rights.
  • You agree to indemnify The Perfect Rental for any liability arising from your content.

We reserve the right to edit or remove content that violates these Terms or is otherwise deemed inappropriate.

 

4. Matching and Listing Services

Our platform enables:

  • Tenants to search and apply for rental properties
  • Landlords to list and promote rental properties
  • Users to engage in mutual communication based on property criteria

While we provide tools to facilitate communication and matching, we do not:

  • Guarantee tenancy outcomes
  • Vet or verify all users
  • Act as a real estate agent, broker, or legal representative

 

5. Subscriptions and Payments

[To be finalised. This section will outline the three-tier subscription model.]

  • Subscriptions are renewed automatically every 28 days.
  • Users have a 7-day trial period.
  • Subscriptions can be cancelled via the user profile.
  • Refunds are not available unless technical errors can be proven.

 

6. Content Distribution

You acknowledge that your listings and base profile content may be:

  • Shared across partner platforms, non-affiliated websites, and social media (e.g., Facebook, Instagram)
  • Used for marketing purposes by The Perfect Rental

 

7. Account Security and Termination

You are responsible for maintaining the confidentiality of your login credentials. If you suspect any unauthorised use, contact us immediately via our Contact page.

We may suspend or terminate your account if you violate these Terms or pose a risk to our platform.

 

8. Intellectual Property

All content on The Perfect Rental, including text, graphics, logos, and software, is the property of The Perfect Rental or its licensors. You may not reproduce, copy, or exploit our content without written permission.

 

9. Liability and Disclaimer

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential loss arising from your use of our services.
  • We do not guarantee continuous, error-free access to the platform.
  • Our liability is limited to the re-supply of the relevant service or the cost of resupply.

 

10. Complaints and Dispute Resolution

If you have concerns or complaints, please contact us via the Contact page. We will attempt to resolve disputes in good faith. If unresolved, you may contact the Australian Competition and Consumer Commission (ACCC) or relevant authority.

 

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised Terms.

 

12. Governing Law

These Terms are governed by the laws of Australia. You agree to submit to the non-exclusive jurisdiction of the courts of your local Australian state or territory.

 

13. Contact Us

If you have any questions or concerns about these Terms, please reach out to us via our Contact page.

 

Thank you for using The Perfect Rental.